My Process

Once you've contacted me, I'll respond as quickly as possible (generally within 24 hours) to discuss your project needs.
If necessary, I will do a free sample edit of your first 3,000 words (or 25% for small projects).
We'll nail down which service you need and the estimated turnaround time, and finally, we'll get your edit session booked on my calendar.

Once you've given me the word count, I'll send an invoice via PayPal.

You'll have two options for the edit method:
1. MS Word using Track Changes and Comments
2. Google Docs using Suggestions and Comments

Depending on the project, I may reach out to you with questions during the session. You should also feel free to message me with any questions or concerns that arise once the session is over. Having an open dialogue during all stages of the process helps me to complete the work to your satisfaction.

Payments

Payment is due at the beginning of the edit session and can be submitted securely via PayPal. For smaller projects, there is a $10 minimum fee.

If budget is a concern, I'm more than willing to work with you to find a solution, such as paying in installments. Your edit session will begin once payment has been received in full.

Cancellations and Rescheduling

We all know that life happens and sometimes things just don't work out. For that reason, I'll hold onto your payment until you've sent or shared your file. If you wish to cancel at any time prior to that point in the process, let me know immediately so I can issue a refund.

You can reschedule a session, so long as the new time slot you need does not conflict with someone else's booking.